Product warranty

Product Warranty
To ensure our quality standards, we are guaranteed against manufacturing defects in all of our products, in accordance with each manufacturer's specification.

At delivery you will receive a guaranteed term for your hair, you must wait and proceed in accordance with the direction of your term, and in this case it will be precise to carry out a change as soon as you contact us, in case you do not receive it in your box you can request it from us via whatsapp a copy in PDF before you apply for a change or refund.  

SITUATIONS NOT COVERED BY THE WARRANTY

Products that show signs of use such as exposure to adverse and unforeseen conditions: humidity, intense cold or heat, bad weather, sea spray, construction work at the delivery location, cleaning not in accordance with the instruction manual, improper use of the product, falls, attacks by pests or natural agents, oxidation or corrosion due to lack of adequate cleaning will not be covered by the warranty.